The 2nd International Conference on
Computer Science and its Applications (CSA 2009)


Advanced Computer Science and its Applications in Ubiquitous Internet World

Haevichi Hotel & Resort, Jeju, Korea, December 10 - 12, 2009
http://www.ftrg.org/CSA2009
Distinguished FTRG Workshop:
ACSA 2009

http://www.ftrg.org/acsa2009/
Joint Conference:
EM-Com 2009

http://www.ftrg.org/em-com2009

   CSA-2009 Tutorials

Advances in High Performance Database Technology


Mobile Solutions for Service Business Process Optimizations

Advances in High Performance Database Technology


David Taniar, Ph.D
Professor,
Clayton School of Information Technology,
Monash University,
Australia


Clement H.C. Leung, Ph.D
Professor,
Victoria University,
Australia and Hong Kong Baptist University,
Hong Kong


Wenny Rahayu, Ph.D
Professor,
Dept. of Computer Science and Computer Engineering
La Trobe University,
Australia


Sushant Goel, Ph.D
Software Consultant,
TTG Transportation Technology,
Australia
This tutorial will be based on our recently published book, High-Performance Parallel Database Processing and Grid Databases (John Wiley & Sons, 2008). The sizes of databases have seen exponential growth in the past and such growth is expected to accelerate in the future, with the steady drop in storage cost accompanied by a rapid increase in storage capacity. To effectively manage such volumes of data, it is necessary to allocate multiple resources to it, very often massively so. The processing of databases of such astronomical proportions requires an understanding of how high performance systems and parallelism work. Besides the massive volume of data in the database to be processed, some data has been distributed across the globe in a Grid environment. This important new book provides readers with a fundamental understanding of parallelism in data-intensive applications, and demonstrates how to develop faster capabilities to support them. It features not only the algorithms for database operations, but also quantitative analytical models, so that performance can be analyzed and evaluated more effectively.
Short Biographies
David Taniar is Associate Professor at Monash University, Australia. He is the founding editor-in-chief of Mobile Information Systems journal (IOS Press, The Netherlands).

Clement H.C. Leung holds the Foundation Chair in Computer Science at Victoria University, Australia. Professor Leung previously held an Established Chair in Computer Science at the University of London.

Wenny Rahayu is Associate Professor at La Trobe University, Australia, and actively works in the areas of database design and implementation, covering object-relational databases and web/XML databases.

Sushant Goel is a software consultant and holds a PhD in computer systems engineering from RMIT University, Australia. His research interests are in grid transaction management and software development processes, such as agile computing.
Mobile Solutions for Service Business Process Optimizations


Bernd Stieger
ABB AG, Corporate Research Center Germany,
Wallstadter Str. 59, 68526 Ladenburg, Germany
bernd.stieger@de.abb.com

 
 
This tutorial provides an overview about industrial service processes and the usage of mobile solutions for process optimization. Many companies could succesfully improve their field service processes with using mobile technologies and applications. In most of the cases, it remains unclear how the companies made decisions regarding what kind of mobile solutions fit to their service processes. Many times, companies use a technology-driven approach, e.g., they take an exisiting mobile solution and apply it to their service processes. As a result, the service processes have to be adapted according to the functionality of the mobile solution. Furthermore, the technology itself does not necessarily lead to an optimization but rather to misinvestments because of an ignorance of process and user needs. In this tutorial, a process-oriented procedure model will be presented, which enables the identification of requirements of service processes and derived optimization possibilities using mobile technologies. The proposed model has been evaluated in a service division of ABB where there has been an introduction of a mobile solution based on the application of the process-oriented procedure model.
Short Biography
Bernd Stieger is a project manager at the Corporate Research Center Germany of the company ABB. He is working in the life cycle science group which belongs to the department of Industrial Software and Applications. He is responsible for research projects in the areas of innovative service processes and mobile knowledge support for service technicians and engineers.agile computing.

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